Never Miss a Chance to Do the Most Good

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Never Miss a Chance to Do the Most Good

Please enter your name, email and zip code below to sign up!

Please enter your first name
Please enter your last name
Please enter a valid email address
Please enter a valid zip code

Never Miss a Chance to Do the Most Good

Please enter your name, email and zip code below to sign up!

Please enter your first name
Please enter your last name
Please enter a valid email address
Please enter a valid zip code

Let's all be safe

General Pool Rules

  • Foul or abusive language will not be tolerated
  • Please use the designated locker rooms and family cabanas to change into or out of swim wear at all times
  • Please rinse before entering the pools to remove any lotions, makeup, or perfumes
  • Only swim when a lifeguard is present
  • Always obey lifeguard instructions
  • Only swim attire. No cotton, denim, or undergarments are permitted (if you’re not sure, ask a staff member)
  • Prolonged floating on one’s stomach or breath-holding is not permitted
  • Children 12 & under must be accompanied by an adult at all times
  • No running, pushing, shoulder rides, or dangerous horseplay
  • No diving or jumping
  • Children 2 & under must wear a swim diaper
  • No photography or videography - to protect the privacy and well-being of all participants at The Kroc. Exceptions include private events, and The Kroc staff
  • No food or drinks are allowed in the aquatics area
  • No glassware is allowed within the aquatics facility
  • No animals are allowed except for service animals
  • Beginner swimmers need to be within arm’s reach of an adult at all times
  • Multiple violations of outlined rules can result in loss of privileges, suspension, or expulsion
  • 17 & under are not permitted in the spa
  • Aquatic Kroc staff reserve the right to make changes to the availability of a pool as necessary

Lap Pool Rules

  • Lifeguards are subject to make necessary changes to lane sharing based on aquatic activity
  • Refer to The Kroc’s Lap Swim Etiquette sign regarding proper lane sharing during peak times to ensure everyone has an enjoyable swimming experience
  • Anyone engaging in non-lap swimming or aqua aerobic fitness may be asked to leave the lap pool
  • Diving blocks are only to be used by Kroc activities
  • Hanging or adjusting the lane lines is not permitted by anyone except Kroc staff
  • Open access is intended for inclusive recreation/fitness use; any extra personal or group training/coaching/therapy is prohibited (contact the Aquatics Department for group requests or rentals)
  • 17 & under must pass a swim test administered by aquatic staff to enter the lap pool

Training Pool Rules

  • Lead lifeguards are subject to permit adjustments during adult swim or family swim
  • US Coast Guard (USCG) approved life jackets only
  • Kickboards/fins/hard balls/torpedoes/small flotation devices and similar equipment are not permitted
  • Designated swim toys are allowed but not being used correctly will be taken out by lifeguards
  • Jumping is only permitted from the bottom 2 steps
  • No hanging on the metal handrails

 

 

Swim Lesson Refund Policy

  • No makeup lessons will be provided for any/all missed swim lessons.
  • No prorated credits, makeup classes, and/or refunds will be issued for partial attendance on behalf of the student in a group lesson within any session due to illness, behavioral issues, or any other reason.
  • In the event a group lesson is cancelled on behalf of the Kroc Center for any reason a partial refund equal to the amount of the missed lesson will be issued directly back onto the card used to purchase the class.
  • To cancel the entire month’s swim lesson (group, private, and/or semi-private) session:
  • No credit or refund will be issued for cancellation requests made after the start of the first day of the swim lesson session.
  • Cancellations made at least 1 week prior to the start of the first day of the swim lesson will result in a full refund minus a $10 cancellation fee.
  • Cancellations made less than 1 week prior to the start of the first day of the swim lesson will result in a credit processed via a Kroc Center Gift Card, minus 50% of the amount paid for the class.
  • Swim Lesson credits will be issued via a Kroc Center Gift Card and distributed directly to the participant or parent/ guardian at the Gym Front Desk.
(707) 439-7898
Aqautics Manager: [email protected]

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